Store Policies

Production Time

Current production time is 1-3 days   Please let us know if you need a rush order.

Shipping Information

We ship using USPS First-Class Mail® Parcel (2-5 days) 

Lost/damaged Packages-

Please remember that once Sweet Ties drops off your package at the post office we have no control over the amount of time it takes to reach you or if it is lost or damaged in transit. It is in the hands of USPS now.
If you fear your package is lost please contact USPS.Sweet Ties is unable to open any USPS cases for you, that is the buyers responsibly. You may contact Sweet Ties for assistance and inquiries, but we are not responsible for the lost merchandise. If you did not purchase insurance we cannot replace your items.  
 

Sales Tax~

 
Washington residents will be charged the applicable county's tax rate upon checkout.
 

Custom Orders~

Sweet Ties does offer custom orders. For special requests, color substitutions, gifts, etc. please fill out the Contact area.

Returns~

Sweet Ties values its customer service and will happily accept returns for a full refund in original new condition. Please understand that you will have to pay for the return shipping.